A mixed methods study on the needs of Korean families in the intensive care unit

Objectives The aim of this study was to achieve an understanding of the needs and experiences of Korean families in the intensive care unit (ICU). Design The study adopted a triangulation mixed methods design. A survey using Critical Care Family Needs Inventory was conducted to measure the needs of ICU family members. In‐depth individual interviews were also carried out focusing on the difficulties experienced by families and their need to cope with critical situations. Statistical results and qualitative themes were compared and integrated for data analysis. Participants Participants comprised 85 family members who were identified as the main caregivers of ICU patients. Results The quantitative result indicated that ICU Korean families needed assurance most, followed by information, proximity, comfort, and support. The main themes derived from the qualitative analysis demonstrated in what ways these needs were met or not met by hospital and family systems. Conclusions and implications Findings indicate that open communication with health care professionals and close contact with patients are crucial for meeting the priority needs of ICU families. Family functions also affect the experiences of family caregivers. The results suggest that an educational program for nurses and a family support group program for ICU families would be beneficial. RESEARCH PAPER